University Policy

Online Course Policy Information

Privacy of Data

The University of Minnesota shall maintain the privacy of student education records. Student education records shall be disclosed only to the student, to persons within the University with a legitimate educational interest, to persons authorized by the student to receive the student's education records, and to persons authorized to receive education records without the student's consent. Please see the University of Minnesota Public Access to University Information Policy for additional information.

We take your right to privacy seriously and want you to feel comfortable using our website. This Privacy Policy deals with personally identifiable information (referred to as "Data" below) that may be collected by us on our site. This Privacy Policy does not apply to other entities that we do not own or control or persons that are not our employees, agents or within our control. Please see our Privacy Policy for additional information.

Cancellation

Cancellation by the Program in Occupational Therapy: The Program in Occupational Therapy reserves the right to cancel the course if minimum enrollment is not reached. Registrants will receive a full refund if the course is cancelled. Participants will be notified 1 week prior to the planned start date of the course and a refund in full will be provided. 

Cancellation by the learner: A 15% cancellation fee will be retained for administrative costs prior to the registration deadline. If cancellation occurs after the date indicated on the course registration page, a refund will not be granted, unless we are able to fill your spot. 

Copyright

No portion of any courses are to be copied or distributed in any form. All rights reserved. © Regents of the University of Minnesota. Please see the University of Minnesota Board or Regents Copyright Policy as well as the University of Minnesota Libraries Copyright Information site for complete copyright policies and guidelines.

Grievance/Complaints

The University of Minnesota Program in Occupational Therapy takes student complaints and grievances seriously and has processes in place to ensure that complaints are addressed appropriately and in a timely manner. Higher-education institutions delivering courses by distance education are required to provide the contact information for official entities or agencies within each state designated to handle complaint resolution. States are required by the US Department of Education (34 CFR 668.43(b)) to have a complaint process available to any enrolled or prospective student. 

The Program in Occupational Therapy welcomes feedback from all participants and encourages the prompt resolution of grievances in a professional and timely manner. We seek to ensure equitable treatment of every person and to make every attempt to resolve grievances in a fair manner. Grievances regarding a particular Conference/ course should be directed to cahpinfo@umn.edu and will be sent to the appropriate Continuing Education Coordinator for review. All grievances are kept confidential and all persons are treated with respect and kindness as the parties involved work to resolve the grievance. If the grievance remains unresolved, it will be directed to the OT Continuing Education Director to resolve. 

University of Minnesota students enrolled in online and distance courses, as well as on-campus courses, should attempt to resolve complaints by following the Twin Cities Campus Academic Grievance Procedure as outlined in the Twin Cities Campus Catalog. If you wish to file a complaint about the University with its accreditor regarding issues of institutional quality, you may do so by following the instructions on the Higher Learning Commission website. If you are residing outside Minnesota while a current or prospective student at the University of Minnesota, (Duluth, Crookston, Twin Cities, Rochester), you may file a complaint in the state where you reside (Directory of student complaint information by state and agency). 

Non-financial interest

Individuals who participate in a continuing education activity have the right to know of any financial and non-financial interest the Provider or an instructor may have in a product or service mentioned during an activity. This information is made available to the learners prior to the activity and may be conveyed through promotional materials, written handout, or an announcement prior to the commencement of the training. Not all programs require disclosure statements, only those in which there are a financial or non-financial interest.  

The purpose of this policy is to allow the participants to form their own judgments about the program prior to the presentation with full disclosure of the facts. Having an interest in or affiliation with any corporate organization does not prevent an instructor from making a presentation, but the relationship must be made known in advance. AOTA does not view the existence of these interests or commitments as implying bias or decreasing the value of participation of CE activities. 

Accessibility

Disability Accommodations

The University is committed to providing quality education to all learners regardless of ability.

It is University policy to provide, on a flexible and individualized basis, reasonable accommodations to students who have disabilities that may affect their ability to participate in course activities or to meet course requirements. Students with disabilities are encouraged to contact their instructors to discuss their individual needs for accommodations. For more information, please reference Disability Services: https://diversity.umn.edu/disability/?q=accommodations

Technology Accessibility

The following links provide information about the accessibility features of the technology and software used in our online continuing education courses: